Terms of service

Terms of Service

Last Updated: July 15, 2026

Welcome to Hair Fact. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You have the legal capacity to enter into a binding agreement.

2. Products and Services

Hair Fact offers nutraceutical supplements and hair care products intended to support overall hair health.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable laws. Product information provided on this website is for educational purposes and should not replace professional medical advice.

Always consult a qualified healthcare professional before using any supplement if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

3. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit purchase quantities.

  • Cancel orders suspected of fraud, misuse, or unauthorized activity.

  • Correct pricing, product descriptions, or typographical errors without prior notice.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated and include applicable taxes unless specified otherwise.

We reserve the right to update prices at any time without prior notice.

Payments are processed through secure third-party payment gateways. Hair Fact does not store your complete payment card information.

5. Shipping

Shipping timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or unforeseen circumstances.

Hair Fact is not responsible for delays caused by third-party logistics providers after dispatch.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review the policy before making a purchase.

7. Product Usage

Customers are responsible for using products according to the instructions provided on the packaging or website.

Hair Fact shall not be liable for any adverse effects resulting from:

  • Improper use

  • Failure to follow usage instructions

  • Allergic reactions to ingredients

  • Combining products with medications or treatments without medical advice

Discontinue use and consult a healthcare professional if you experience any unexpected reaction.

8. Health Disclaimer

Individual results may vary depending on factors such as genetics, age, nutrition, lifestyle, hormonal health, medical conditions, and consistency of use.

Any testimonials, before-and-after images, or customer experiences shared on the website represent individual experiences and should not be interpreted as guaranteed outcomes.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Images

  • Graphics

  • Videos

  • Text

  • Icons

  • Website design

is the property of Hair Fact or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Introduce malware, viruses, or harmful code.

  • Misrepresent your identity.

  • Interfere with the operation or security of the website.

We reserve the right to suspend or terminate access for violations of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Hair Fact is not responsible for the content, policies, or practices of any third-party websites.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Hair Fact shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

Hair Fact reserves the right to modify these Terms at any time.

Updated Terms will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Hair Fact's registered office.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Hair Fact

Email: 

Phone: +91-XXXXXXXXXX

Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST